Friday, November 16, 2007

Six Sigma In The Banking Industry

Six Sigma was developed in the 1980's to reduce defects that were quite common in the manufacturing industry. However, with the development of new concepts and methodologies, Six Sigma is now being used in the service sector as well. It helps to improve the quality of the services rendered. The Six Sigma methodology used in the banking industry is referred to as the DMAIC process. It denotes: define, measure, analyze, improve and control.

Define:

In the 'define' phase of DMAIC, Six Sigma professionals define the objectives and boundaries of a particular business process, in consultation with the employees and senior management. In most banks, customer satisfaction is the main objective, making it necessary to define all the processes that involve customer interactions and directly affect customer satisfaction. Some of the processes that involve customer interaction include address change request processing, new account openings, teller window transactions and CD rollovers.

Measure

In the 'measure' phase of DMAIC, Six Sigma professionals deploy quantitative procedures to collect statistical data in consultation with the business managers. The statistical data is then used for measuring the impact of the various business processes on customer satisfaction. Different processes have different impact on customer satisfaction. It is financially not viable to improve every business process. The measurement of impact of the individual processes helps the banks to concentrate on improving the processes that have the maximum impact on customer satisfaction. In the banking industry, wait times are said to have the maximum impact on customer satisfaction. Banks can employ observers at their different branches to measure the average wait time, under different work conditions.

Analyze

In the 'analyze' phase of DMAIC, Six Sigma professionals analyze the collected data according to predefined parameters to identify the processes that can be improved at minimum costs. The analysis covers every aspect of a business process that directly affects customer satisfaction. For example, a check cashing transaction involves the customer coming to the teller window, the teller receiving the customer's request and the teller seeking a manager's approval for processing the request. These three different, single transactions need to be analyzed individually to ascertain which one has the maximum impact on the overall transaction time.

Improve

In the 'improve' phase of DMAIC, Six Sigma professionals apply corrective measures to improve processes that cause problems in consultation with the bank staff and the branch manager. All improvement measures are based on facts and statistics. Advanced simulation tools can also be employed to study the impact of the proposed improvement initiative on business processes.

Control

In the control phase of DMAIC, control systems are put in place to monitor the impact of the improvement initiatives. If a business process is still not performing in accordance to the desired Six Sigma levels, the process is referred back to the 'define' phase. However, if a small problem is affecting the performance, then corrective measures are taken and the whole process is not referred back.

Six Sigma methodology has been successfully implemented by banks in last few decades to improve service delivery and customer satisfaction.

Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solutions - Six Sigma Online ( http://www.sixsigmaonline.org ) offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.

Confidence In The Banking System Is Paramount - Can We Trust Those Entrusted?

Our banking system is not without risk, but how safe is our money in the bank these days? Are bankers taking the proper precautions or taking too many risks? As we watch our devaluation of the US Dollar and the downward slope into recession, while simultaneously dealing with a credit crisis in real estate, low consumer confidence and ultra-high energy costs - the question has raised its head once more.

Is our money in the bank safe? Well, to answer this question, I would like you to consider an older work of note, that I recommend that your read before you discuss this issue with any conspiracy theorists about our civilizations banking system collapsing. There is good and bad discussed in this book and the warnings are indeed relevant as well:

"Money in the Bank - How Safe is It?" by A. Robert Abboud, William G Schopf and Geoffrey N. Smith - 1988. Sanctioned by the Bank Administration Institute.

The authors explain to us how bankers are often enticed to take unnecessary risks by lending money on questionable ventures. They also explain why banks and financial experts keep repeating the same crisis issues over and over again, they attempt to help us understand why regulatory bodies seem to not be able to keep a handle on them and how politics and money run in circles.

The book has a serious dialogue about how bank boards have corporate executives sitting on their boards and how this incestuous relationship is nearly as bad as the political aspects of banking in America. The internal financial mechanism in many commercial banks is broken and out authors explain how this happens so often. The off-balance sheet obligations of banks in the 1990s is also discussed at length.

L. Winslow is an Economic, Political and Technology Advisor to the Online Think Tank, a Futurist and retired entrepreneur http://www.worldthinktank.net . Currently Mr. Winslow is planning a bicycle ride from Canada to Mexico and in Spring across the US from San Diego to Virginia Beach to raise money for charity. Previously he was a track star athlete, private pilot, involved in politics, community volunteerism and a Franchising Founder. Mr. Winslow has choosen 100 titles of Books he wishes to write and has completed ten thus far. The subjects include; Community Planning, Future Tech, Franchising, Small Business, and Third World Issues.

History Of Internet Banking

We all know about internet banking and most of us use it quite often as well, but few of us actually understand about the history of internet banking and how it all came out. Knowing the history of internet banking can be incredibly useful, especially since it will allow you to have more respect for the little things that you take for granted.

How it All Began

Computers themselves have really come an enormous way since their initial establishment, as the earliest electronic computers were so large that they would take up the entire area of a room, while today some are so small that they can hardly be seen at all.

In today's world, computers play an incredibly large role in the way the world exists in general, and the majority of tasks could actually not be completed if not for the use of computers. Although there are certainly some areas and jobs that cannot yet be completed solely by computers and which thus still require actual manpower, for the most part, computers have helped to make life significantly easier, productive, and more convenient for us all.

The history of Internet banking obviously begins with the history of the Internet, which is notoriously known throughout the world now as a household name, but which actually did not even exist too long ago.

Although the term Internet was first adopted around the year 1974, it wasn't until the 1990s that the Internet became a really universal adoption. The Internet grew incredibly throughout the 90s, and as it continued to grow, various different search engines and Web directories were created in order to assist Web browsers, as well to track pages on the Web and allow people to find things more easily.

Internet banking has been around for quite a few years now, but has really only become prominent over the past year or so in particular. Internet banking offers an array of different advantages to the user, including: account balances and history including year-to-date information, the ability to transfer money from one account to another and to payees for bill payments, check history, reorders, and stop payments, check credit card balances and statements, complete online loan applications, secure interactive messaging with staff, and much more.

Internet banking basically allows you to be able to do everything that you can in your regular banking institution, only with the benefit that you can do it all right from the convenience of your own home. Not only is this great because you can be comfortable and have peace of mind knowing that you can keep track yourself of all your banking issues, but as well it allows for more ease because you never have to worry about rushing out and making it to the bank in time, as you can complete Internet banking tasks around the clock.

Sandra Stammberger owns and operates http://www.webinternetbanking.com

Building A Proper CV With Project Banking Positions

In the world of high finance and banking, skills and intelligence are close behind experience in the most important aspects of a successful career. Bankers and financial planners alike who have been in the banking field for decades would be the first to tell young professionals that taking advantage of unique opportunities early on in their careers leads to a better skill set. Graduates often want to leap into the work force in order to pay off their debts, get settled into their new life as professionals, and start on their career path. However, the job market for bankers and other banking professionals can lead to frustration and apathy by even the most determined graduates.

In order to avoid the rigors of the job hunt and develop the experiences sought after by banks in the United Kingdom and Europe, banking and finance graduates should seek project positions. Project positions can range from a month long assignment helping audit the various accounts of a major international client to a year long assignment managing customer service representatives. These types of experiences are ideal for new graduates who have all of the knowledge needed for banking jobs but little of the wisdom in developing a strong career.

Graduates and experienced professionals looking for project banking positions should look at recruiting agencies for job leads. Top flight companies in the UK and Europe look to such agencies to meet their personnel needs. Recruiting agencies throughout the UK and Europe are constantly looking for quality professionals for banking positions around the European continent. Typically, the recruiting process for a banking applicant to be placed into a high quality job includes an initial application, a preliminary interview, assessment, training, and placement with ongoing professional development.

When a recruiter finds an applicant that would benefit the most from a particular job opening, they call up the recruit and conduct a preliminary phone interview. Some companies are turning to online forms in order to create a more efficient initial assessment of skills. Candidates who demonstrate good interpersonal skills and potential in the phone interview are typically invited to the agency for a series of interviews. These interviews fall into one-on-one and group sessions where applicants are asked how they would deal with various scenarios in the workplace.

As well, psychometric testing and personality testing can help recruiters find the right fit between an employer and employee. Banking professionals who want to find the right job need to consult with a recruiting agency that will work on their own behalf. Agencies can save time for aspiring professionals while providing them exclusive job leads and ongoing professional development.

Roger Dursley is the Managing Director of iTS European, a specialist IT recruitment agency in the UK. iTS European focus on jobs in Europe and IT recruitment services.

Wednesday, November 14, 2007

Six Sigma In The Banking Industry

Six Sigma was developed in the 1980's to reduce defects that were quite common in the manufacturing industry. However, with the development of new concepts and methodologies, Six Sigma is now being used in the service sector as well. It helps to improve the quality of the services rendered. The Six Sigma methodology used in the banking industry is referred to as the DMAIC process. It denotes: define, measure, analyze, improve and control.

Define:

In the 'define' phase of DMAIC, Six Sigma professionals define the objectives and boundaries of a particular business process, in consultation with the employees and senior management. In most banks, customer satisfaction is the main objective, making it necessary to define all the processes that involve customer interactions and directly affect customer satisfaction. Some of the processes that involve customer interaction include address change request processing, new account openings, teller window transactions and CD rollovers.

Measure

In the 'measure' phase of DMAIC, Six Sigma professionals deploy quantitative procedures to collect statistical data in consultation with the business managers. The statistical data is then used for measuring the impact of the various business processes on customer satisfaction. Different processes have different impact on customer satisfaction. It is financially not viable to improve every business process. The measurement of impact of the individual processes helps the banks to concentrate on improving the processes that have the maximum impact on customer satisfaction. In the banking industry, wait times are said to have the maximum impact on customer satisfaction. Banks can employ observers at their different branches to measure the average wait time, under different work conditions.

Analyze

In the 'analyze' phase of DMAIC, Six Sigma professionals analyze the collected data according to predefined parameters to identify the processes that can be improved at minimum costs. The analysis covers every aspect of a business process that directly affects customer satisfaction. For example, a check cashing transaction involves the customer coming to the teller window, the teller receiving the customer's request and the teller seeking a manager's approval for processing the request. These three different, single transactions need to be analyzed individually to ascertain which one has the maximum impact on the overall transaction time.

Improve

In the 'improve' phase of DMAIC, Six Sigma professionals apply corrective measures to improve processes that cause problems in consultation with the bank staff and the branch manager. All improvement measures are based on facts and statistics. Advanced simulation tools can also be employed to study the impact of the proposed improvement initiative on business processes.

Control

In the control phase of DMAIC, control systems are put in place to monitor the impact of the improvement initiatives. If a business process is still not performing in accordance to the desired Six Sigma levels, the process is referred back to the 'define' phase. However, if a small problem is affecting the performance, then corrective measures are taken and the whole process is not referred back.

Six Sigma methodology has been successfully implemented by banks in last few decades to improve service delivery and customer satisfaction.

Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solutions - Six Sigma Online ( http://www.sixsigmaonline.org ) offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.

UK Banking Crisis - Nothern Rock Seeks Help from Central Bank

Northern Rock, one of Britian's largest mortgage banks is expected to receive emergency funding from the Bank of England today for possibly more than £4 billion ($8 billions), as the mortgage bank runs out of cash and is unable to obtain credit on the interbank money market due to the ongoing liquidity squeeze and the banks own sizeable subprime mortgage book risks. As with the earlier emergency funding of barclays, the rate charged by the Bank of England is expected to be significantly higher than the 5.75% base rate, possibly around 6.75%.

The share price is down by 50% from highs set barely 6 months ago, the current PE of 6.75 is expected to rise on profit warnings and bad debt provisions to above the recent range of 14 to 17. Technically, the chart looks oversold, but there may be blood on the street as some panic grips stock holders which may send the stock to a new multi-year low on today's open as there is a risk of a run on the bank as savers make panic withdrawals.

The Market Oracle specifically warned investors and savers of the growing problems facing Northern Rock due to the size of its subprime mortgage book and the US subprime induced credit crunch on the 22nd of August 07 UK Housing Market Crash of 2007 - 2008 and Steps to Protect Your Wealth.

Investors : " Trading on a PE of just 7.5 and a yield of 4% may now make the stock seem enticing, but the mark down is in anticipation of the much higher risk of mortgage defaults and repossessions in the UK as the housing market starts to nose dive. These repossessions (foreclosures) are already hitting the likes of northern rock with expectations of a tripling in the rate over the next 6 months as compared with the same period last year. This surge in repossessions will impact the earnings of the UK Mortgage banks as they make every larger bad debt provisions and issue profit warnings.

This is in addition to any toxic US Sub prime related exposure. Therefore in Northern Rock's case a PE of 7.5 could jump many fold in a worse case scenario. " - Nadeem Walayat, 22nd August 07

Savers : " Invest in Fixed Interest Bonds issued by large strong banks , avoid issues from mortgage banks such as Northern Rock. Keep in mind that In the UK savers have protection at 90% of holdings of the first 35k of investments in fixed bonds and savings accounts so bare that limit in mind." - Nadeem Walayat, 22nd August 07

Are my Savings Safe ?

Absolutely, 100% Safe!, well okay only the first £2000 is 100% safe under the UK Financial Services Compensation Scheme (FSCS), then the next £33,000 is protected at 90%. Therefore, the maximum safety net is for £31,700 covering total deposits of £35,000, thus you could say it is highly prudent to ensure that you do not have savings of more than £35,000 with the Northern Rock or any other UK financial institution. Off course avoiding the mortgage banks with large UK subprime exposure altogether would be an even more prudent move. But for the average savings punter, there is little need to start panicking and seeking to transfer out your £3k Cash ISA accounts, other than for a higher interest rate elsewhere.

Unfortunately this is just the tip of the UK Subprime housing bust cycle Iceberg, as the credit crunch has barely begun to bite ! These are but mere credit crunch nibbles for the market participants to snack upon.

The real bites will come as the financial institutions post their quarterly earnings reports, that's starting in October 2007. The expectations are for at least 3 quarters of deteriorating market conditions. The UK property market as anticipated has now peaked, and the credit crunch liquidity squeeze literally ensures a downward spiral well into Mid 2008.

Can the Bank of England do Anything to Avoid the Inevitable ?

It appears that the central banks have learned some lessons from the last liquidity boom. I say it appears that they have, but appearances can be deceptive! What is likely to happen is that the central banks will tow a tough line for some months, i.e. release liquidity at high rates of interest to ensure banks don't default. But as the economies start to tank under the mounting bad debts crisis, the central banks such as the BOE will bend to the politicians, especially in the lead up to elections by making money much cheaper. This will result in higher inflation, higher commodity prices, and maybe a year or so from now the word stagflation will be hitting the headlines with regular frequency.

What else should I do now ?

I am not going to start pointing the finger at all of the likely candidates for banks that could go bust during the downward spiral. But the strategy of what to do to protect yourselves is clear and and listed in the previous article UK Housing Market Crash of 2007 - 2008 and Steps to Protect Your Wealth .

However, I could add additional pointers such as paying down your debt, cutting household expenditure and diversifying your sources of income, which is easier said then done. But this financial 'problem' is not going to go away anytime soon, and decisions by individuals exposed to the housing market need to be made now rather than be forced upon through circumstance.

Originally Published 13th September 2007

By Nadeem Walayat

Editor of (c) Marketoracle.co.uk 2005-07. All rights reserved.

The Market Oracle is a FREE Daily Financial Markets Forecasting & Analysis online publication. We present in-depth analysis from over 100 experienced analysts on a range of views of the probable direction of the financial markets. Thus enabling our readers to arrive at an informed opinion on future market direction. http://www.marketoracle.co.uk

Disclaimer: The above is a matter of opinion provided for general information purposes only and is not intended as investment advice. Individuals should consult with their personal financial advisors before engaging in any trading activities.

History Of Internet Banking

We all know about internet banking and most of us use it quite often as well, but few of us actually understand about the history of internet banking and how it all came out. Knowing the history of internet banking can be incredibly useful, especially since it will allow you to have more respect for the little things that you take for granted.

How it All Began

Computers themselves have really come an enormous way since their initial establishment, as the earliest electronic computers were so large that they would take up the entire area of a room, while today some are so small that they can hardly be seen at all.

In today's world, computers play an incredibly large role in the way the world exists in general, and the majority of tasks could actually not be completed if not for the use of computers. Although there are certainly some areas and jobs that cannot yet be completed solely by computers and which thus still require actual manpower, for the most part, computers have helped to make life significantly easier, productive, and more convenient for us all.

The history of Internet banking obviously begins with the history of the Internet, which is notoriously known throughout the world now as a household name, but which actually did not even exist too long ago.

Although the term Internet was first adopted around the year 1974, it wasn't until the 1990s that the Internet became a really universal adoption. The Internet grew incredibly throughout the 90s, and as it continued to grow, various different search engines and Web directories were created in order to assist Web browsers, as well to track pages on the Web and allow people to find things more easily.

Internet banking has been around for quite a few years now, but has really only become prominent over the past year or so in particular. Internet banking offers an array of different advantages to the user, including: account balances and history including year-to-date information, the ability to transfer money from one account to another and to payees for bill payments, check history, reorders, and stop payments, check credit card balances and statements, complete online loan applications, secure interactive messaging with staff, and much more.

Internet banking basically allows you to be able to do everything that you can in your regular banking institution, only with the benefit that you can do it all right from the convenience of your own home. Not only is this great because you can be comfortable and have peace of mind knowing that you can keep track yourself of all your banking issues, but as well it allows for more ease because you never have to worry about rushing out and making it to the bank in time, as you can complete Internet banking tasks around the clock.

Sandra Stammberger owns and operates http://www.webinternetbanking.com

How Good Is Offshore Banking

The concept of establishing a second residence in some other part of the world is fiercely catching on the mass fancies today. It’s often considered a great step and fall-back option for any future unforeseen necessity. Quite in keeping with its pace, offshore banking has made its presence felt among the young and intelligent of 21st century. Many are taking to banking offshore while enjoying changing places at the blink of an eye. But the question remains, how good is that? Does offshore banking really live up to all the promises it bears?

Well, to say the least, offshore banking has immense potential. If you’re one of those who change job or the city quite frequently, then this perhaps fits your bill the best. You can keep your bank constant even if you’re on the move. Wherever you go, you will always have an access to your money and your bank account through offshore banking. If you use any specific bank in one country, you may find it difficult to access your money abroad or may have to unwillingly pay charges on every transaction. You may also not be able to reach your account in some countries. Offshore banking takes care of all these and ensures your money anytime anywhere.

This kind of banking has become popular also because it exempts you from paying high taxes. Moving your money to another bank in another country other than your native place can save you a lot of tax. This is quite a legal way of avoiding taxes, given that you first abide by the tax laws of your own country.

Then there is the benefit of being accessible to the world market through an offshore bank account. You will be able to invest in more number of products and services across the world if you do offshore banking.

Alternatively, you may just use this as a savings account. Although you can use an offshore account to make big investments like buying insurance or loans, you may choose not to go that way and keep it just as a source of readily available cash in any part of the world.

However, this mode of banking is not free of risks, no matter how little they are. You first need to ensure that you are abiding by the tax laws of your country. Take legal advice before you commit to an offshore account or set up an offshore company You will also be required to deposit a big sum to have this account and your money can be at stake if anything goes wrong in that country. So think and analyze carefully before going for it. And when you are cent percent sure, your offshore bank account can do you a lot of good.

Wain Roy is an internet marketing professional expert in various industries like real estate, web design, finance, medical tourism, Canadian pharmacy drug and offshore banking

Building A Proper CV With Project Banking Positions

In the world of high finance and banking, skills and intelligence are close behind experience in the most important aspects of a successful career. Bankers and financial planners alike who have been in the banking field for decades would be the first to tell young professionals that taking advantage of unique opportunities early on in their careers leads to a better skill set. Graduates often want to leap into the work force in order to pay off their debts, get settled into their new life as professionals, and start on their career path. However, the job market for bankers and other banking professionals can lead to frustration and apathy by even the most determined graduates.

In order to avoid the rigors of the job hunt and develop the experiences sought after by banks in the United Kingdom and Europe, banking and finance graduates should seek project positions. Project positions can range from a month long assignment helping audit the various accounts of a major international client to a year long assignment managing customer service representatives. These types of experiences are ideal for new graduates who have all of the knowledge needed for banking jobs but little of the wisdom in developing a strong career.

Graduates and experienced professionals looking for project banking positions should look at recruiting agencies for job leads. Top flight companies in the UK and Europe look to such agencies to meet their personnel needs. Recruiting agencies throughout the UK and Europe are constantly looking for quality professionals for banking positions around the European continent. Typically, the recruiting process for a banking applicant to be placed into a high quality job includes an initial application, a preliminary interview, assessment, training, and placement with ongoing professional development.

When a recruiter finds an applicant that would benefit the most from a particular job opening, they call up the recruit and conduct a preliminary phone interview. Some companies are turning to online forms in order to create a more efficient initial assessment of skills. Candidates who demonstrate good interpersonal skills and potential in the phone interview are typically invited to the agency for a series of interviews. These interviews fall into one-on-one and group sessions where applicants are asked how they would deal with various scenarios in the workplace.

As well, psychometric testing and personality testing can help recruiters find the right fit between an employer and employee. Banking professionals who want to find the right job need to consult with a recruiting agency that will work on their own behalf. Agencies can save time for aspiring professionals while providing them exclusive job leads and ongoing professional development.

Roger Dursley is the Managing Director of iTS European, a specialist IT recruitment agency in the UK. iTS European focus on jobs in Europe and IT recruitment services.

Wednesday, November 7, 2007

Florida Department Of Banking And Finance

The Florida Department of Banking and Finance provides Florida consumers with information and education they need to make informed financial decisions. For example, some of its important services can be listed as follows.

  • Consumer assistance and answers to general insurance and financial questions are available through our toll-free help line. These help lines are available through regional service offices or website. The Florida Department of Banking and Finance claims that each year, our specialists handle more than 450,000 consumer calls.
  • The regional services offices are located strategically throughout the state and provide consumers with access to one-on-one guidance regarding insurance and financial issues.
  • The Florida Department of Banking and Finance offers free community outreach programs that reach thousands of Floridians each year.
  • The department has also partnered with the Department of Elder Affairs to conduct a special outreach program helping seniors with their insurance concerns. This is known as SHINE, in short. The abbreviation is Serving Health Insurance Needs of Elders.
  • The Florida Department of Banking and Finance also offers free consumer guides. They do not take a single penny from the consumer for making the guide available to them. The consumer guide has been made available by the Department on a range of topics relevant to today's insurance and finance markets. If you want to have that consumer guide, the best way is to order or review it online. What is more, you can also get the printout of the online consumers guide.

John Gutenburg has written many more articles about banks and loans.

The Advantages Of Online Banking

Online banking uses computer technology to relieve the consumer of the paper based and time consuming aspects of traditional banking, which allows people to manage their finances efficiently and quickly. Sometime online banking is called electronic banking, Internet banking or home banking. With the help of the internet, banks have started utilizing powerful computer networks for automating large numbers of daily transactions, which minimizes the time consuming manual paper work and giving access to many different banking services to its clients instantly, on demand, at home or at work.

With the help online banking the banks have the power to attract the new and potential customers by giving them an opportunity to eradicate time consuming teller interactions and has therefore become a significant competitive weapon in an increasingly over supplied banking environment. Online banking allows day to day transactions over the Internet through a secure bank website. With the help of online banking one can have access to money and banking functions anytime and anywhere, where there is internet access.

One advantage of these online banks is that they remain available all the time unlike the traditional banks, which are open only within office hours. If the consumer is out of town and he needs money, then he can log on quickly to his banks website and take care of the required business, such as paying a pressing utility bill. Also the individual can manage and access all of the aspects of bank accounts like CDs, IRAs securities from one protected website. Increasingly banks are using online access to bundle access to stock brokerage and other financial services.

The speed employed by the online banks for executing and confirming the transactions is faster than the traditional speed of ATM processing. Also various features are included in online bank websites. These features such as stock quotes, account aggregation, programs for managing portfolio and rate alerts assist the customers in organizing all their assets easily and efficiently. This technology has seen a tremendous increment in usage, as more and more big national banks and various other banks in smaller regions, have started some form of online banking to provide convenience to their customers. In fact it is rare today to find a significant bank without a comprehensive online presence.

The online banking mechanism is fast and relatively secure compared to the traditional banks operations because of automation of the manual aspects of banking practice, which is time consuming. It is interesting to note that often a modern internet banking facility is built as a front end to an older legacy banking system. Banks are loath to change something that they know works, when millions of dollars flow through the system.

Apart from various benefits, there are also some downfalls of online banking as online crime is increasing day by day. A few computer glitches which have revealed individuals personal details have been occurring, sometimes at third party processors. Therefore one must check the security of the website, while conducting business online as any leak of passwords to the wrong person may have adverse effects. Also one should make sure to log out after finishing the session. The computers security system should be sound enough to maintain privacy of personal information. But still, we can say that Internet banking is really a boom to the customers in accessing and managing their account effectively, anytime and almost anywhere.

Frank Reed owns and operates http://www.myonlinebankingservices.com

Monday, November 5, 2007

The Foundation Of Modern Banking

I was very fortunate some time back, in having the opportunity of reading an extremely rare four volume set of the works of the Russian economist Nikolai Kondratiev. Nikolai Kondratiev was undoubtedly one of the greatest Russian economists of all time and was the first person to carry out a systematic investigation into the existence of long cycles in the world economy.

Kondratiev’s works eventually fell out of favour with the Soviet authorities and were banned. Kondratiev’s daughter, however, managed to smuggle his papers out of the Soviet Union and they were finally passed to one of the large language translation agencies for translation and eventual publication.

No long cycle, however, would be possible without the worlds banking infrastructure and the creation of money. The creation and lending of money by banks is made possible by the use of Fractional Reserve Banking. And we will look at its history and workings here.

Banking per se, started during the middle ages. It was started by goldsmiths to whom people would entrust their gold for safekeeping. The goldsmiths would issue a receipt to the depositor for the amount deposited and eventually these redeemable receipts were used as an accepted form of payment between people to settle debts.

They were readily accepted because everyone knew that if they wanted to, they could actually go to the goldsmith and exchange the receipt for the stated amount of gold. In effect the depositary receipts became the prototype of our modern banknotes and every note was backed by physical gold.

It did not take the goldsmiths long, however, to notice that the incidence of people actually redeeming gold against their receipts had dwindled to a very low level. Because of this they discovered that they could make loans and earn interest on these loans by issuing out more receipts than they had gold to cover for and that as long as they kept the ratio of receipts to gold at 10 to 1, they would be able to cover the occasional demand for physical gold…in effect they had created money from thin air and created the Fractional Reserve Banking System.

Today’s banks do exactly the same thing, but since 1971, when the last country in the world to guarantee their paper money with gold (the USA), came off the gold standard, no paper money is guaranteed by anything but a government promise…this is known as a fiat currency. Fractional reserve banking has both its champions and its detractors…its champions argue that without the expansion of a country’s money supply, a country cannot grow its economy and trade efficiently with other nations, thus there would be none of the economic cycles that Kondratiev spoke of and analysed.

Fractional Reserve detractors argue that creating money that is backed by no more than a government’s promise is a recipe for disaster, as governments are always liable to print much more money that is expedient, in order to alleviate their overspending…besides, they say, how many of us trust any government’s promise?

Jack Waley-Cohen is the Operations director of Lingo24 document translations company in London, a provider of high quality financial translations .

Confidence In The Banking System Is Paramount - Can We Trust Those Entrusted?

Our banking system is not without risk, but how safe is our money in the bank these days? Are bankers taking the proper precautions or taking too many risks? As we watch our devaluation of the US Dollar and the downward slope into recession, while simultaneously dealing with a credit crisis in real estate, low consumer confidence and ultra-high energy costs - the question has raised its head once more.

Is our money in the bank safe? Well, to answer this question, I would like you to consider an older work of note, that I recommend that your read before you discuss this issue with any conspiracy theorists about our civilizations banking system collapsing. There is good and bad discussed in this book and the warnings are indeed relevant as well:

"Money in the Bank - How Safe is It?" by A. Robert Abboud, William G Schopf and Geoffrey N. Smith - 1988. Sanctioned by the Bank Administration Institute.

The authors explain to us how bankers are often enticed to take unnecessary risks by lending money on questionable ventures. They also explain why banks and financial experts keep repeating the same crisis issues over and over again, they attempt to help us understand why regulatory bodies seem to not be able to keep a handle on them and how politics and money run in circles.

The book has a serious dialogue about how bank boards have corporate executives sitting on their boards and how this incestuous relationship is nearly as bad as the political aspects of banking in America. The internal financial mechanism in many commercial banks is broken and out authors explain how this happens so often. The off-balance sheet obligations of banks in the 1990s is also discussed at length.

L. Winslow is an Economic, Political and Technology Advisor to the Online Think Tank, a Futurist and retired entrepreneur http://www.worldthinktank.net . Currently Mr. Winslow is planning a bicycle ride from Canada to Mexico and in Spring across the US from San Diego to Virginia Beach to raise money for charity. Previously he was a track star athlete, private pilot, involved in politics, community volunteerism and a Franchising Founder. Mr. Winslow has choosen 100 titles of Books he wishes to write and has completed ten thus far. The subjects include; Community Planning, Future Tech, Franchising, Small Business, and Third World Issues.

Saturday, November 3, 2007

What Is So Great About Online Banking

All of us, whether we like it or not, have to manage our finances. These days, many people opt for online banking as their preferred method of handling their bank accounts. But what makes online banking so attractive to so many people? Here are a few of the advantages that make online banking such a hit.

Some people have a fear of online banking, wondering how the banks manage to keep Internet pirates from grabbing access codes and making off with the money. Financial institutions in particular have a number of checkpoints that make it virtually impossible for someone to grab your credentials. In fact, your bank accounts are probably safer today since the advent of online banking than they were just twenty years ago.

Perhaps the single most attractive feature of online banking is the fact that you can access your accounts any time of the day or night. This feature allows you to check on available balances any time you like. You can know if a check or some other sort of debit has cleared your account, see if any pending deposits have been posted, and verify your balance at a time that is convenient for you. As an added bonus, you can transfer funds from one account to another, with the greatest of ease.

Many online banking packages also have a package you may use to create and mail checks directly from your account, rather than you having to do the checks manually. Basically, you establish a profile on each of the vendors you wish to pay with an electronic check. When you are ready to do your monthly bills, you simply log into your account, pull up the information on the vendor, and authorize a payment in the amount you wish. The check is printed and mailed on your behalf. Many people find the process takes them a fraction of the time it takes to write out a check by hand, address an envelope, lick a stamp, and then mail the payment.

Online banking also encompasses the ability to set up recurring payments. It is possible to establish electronic transfers from your account directly to your vendors each month. This process allows you to not even have to worry about whether or not the phone bill has been received and paid. Of course, you can change the status of a recurring payment any time you wish, and online banking systems always allow you to see what recurring payments have been processed in your current billing cycle.

Online banking can be a great help to anyone who would rather spend time in ways other than standing in line at the bank, or arranging your schedule to accommodate the hours that a bank is open. If you do not currently utilize online banking, contact your financial institution today. You may be surprised in the many ways online banking will make your life easier.

Craig Thornburrow is an acknowledged expert in his field. You can get more free advice on online banking and Barclays online banking services at http://www.onlinebankingadvice.com

Top Offshore Banking - Is It For You?

Amendments have recently been made to legislation in the Bahamas to allow for the formation of Private Trust Companies. This is a demonstration of the government's commitment to the delivery of superior financial services to all clients.

The government is in talks with stockholders including International Trust Companies and Banks, The Bahamas Financial Services Board and other financial institutions. Recently a seminar was held to discuss the review and use of legislation as it pertains to Private Trust Companies.

Private Trust Companies are formed for the purpose of acting as trustees of single trusts. The majority of the world's wealth is held by private individuals and their families. Private Wealth Management is about the preservation of that wealth. Private Wealth Management for families involves the creation of programs to generate wealth, control the transfer of wealth from one generation to the next and protect wealth from predators. These services are normally geared towards individuals with a high net worth.

Most international banks offer a special rate of interest to wealthier private depositors and call it private banking. Minimums have dropped to under $10,000 in many cases. Many institutions are catering for the client with $20,000 to invest in the hope that they will have $200,000 or $2 million to invest in the future.

A top offshore banking investment or private offshore investment normally means investment management offered on a personal level to the company or individual with disposable wealth exceeding $100,000. You should take care when you are thinking of opening a private bank account. You need to be sure that it is the sort of bank that you would like to do business with. Offshore banking is not the same as private banking. You need to know the difference. Find out what banks hope to gain from your investment before you open any type of account.

Private banking does not necessarily indicate investment. Banks like to lend money to wealthy people. If you deposit money with a private bank that is not accompanied by borrowing or lending you are not likely to be charged a fee. In the majority of cases these banks will be hoping for more involvement from wealthy depositors in the future.

Wealthy individuals are normally bombarded by offers from many different banks wanting them to deposit their money with their institution. Your residential status will normally affect whether you choose an offshore banking investment or a conventional banking investment. If you plan to reside in a high tax area or plan to do so in the future then you will probably strive to make an investment with an offshore bank.

Before you become involved with a bank you should try and find out everything about it. You will be able to choose the right bank for your specific needs after you have looked into what each bank can offer you.

Learn about Top Offshore Banking, top offshore investment and top offshore company formation at http://www.top-offshore.com

Online Internet Banking - What Are You Waiting For?

Just as people were hesitant to shop online due to concerns about security, individuals are hesitant to transfer their banking activity online. This is understandable. There is a certain comfort level in being able to drive to your nearest bank branch, sit down with a banker and review your account information. But with the internet, these barriers break down over time and the level of comfort improves. For instance ebay has become a household term and internet shopping has taken off. If you are under the age of 45 you have most certainly purchased something online.

Well it is time to consider online banking. I am not saying that you should go out and transfer all of your money from your Bank of America account to an internet bank like those offered by eTrade or Ing but you should consider transferring a portion of your savings. After all, 4.75% Interest rates on checking accounts are nothing to sneeze at. Your traditional bank interest rate is likely to be around 1% if not less.

Online banks offer other great features as well. Most notably, in an attempt to attract customers, in addition to high interest checking and money market accounts, online banks offer ATM fee reimbursement. This means that you can go to any ATM in the world, withdraw cash from your account, and your internet bank will reimburse you the fee charged by the operator of the ATM. So even if you bank with a mega-bank like Bank of America with ATMs across the country, you will still not have the access to ATM's like with many of the internet banks.

Your funds are FDIC insured with internet banks just as with your traditional banks so you can be reasonably assured that your money is safe. Chances are you are already using bill pay and other online banking services at your traditional bank so take your banking to the next level and start putting you money to work . . . harder!

Albo Bens is a Personal Finance guru who wants to see you succeed financially. Get more information about personal finance and high interest internet checking resources.

Friday, November 2, 2007

UK Banking Crisis - Nothern Rock Seeks Help from Central Bank

Northern Rock, one of Britian's largest mortgage banks is expected to receive emergency funding from the Bank of England today for possibly more than £4 billion ($8 billions), as the mortgage bank runs out of cash and is unable to obtain credit on the interbank money market due to the ongoing liquidity squeeze and the banks own sizeable subprime mortgage book risks. As with the earlier emergency funding of barclays, the rate charged by the Bank of England is expected to be significantly higher than the 5.75% base rate, possibly around 6.75%.

The share price is down by 50% from highs set barely 6 months ago, the current PE of 6.75 is expected to rise on profit warnings and bad debt provisions to above the recent range of 14 to 17. Technically, the chart looks oversold, but there may be blood on the street as some panic grips stock holders which may send the stock to a new multi-year low on today's open as there is a risk of a run on the bank as savers make panic withdrawals.

The Market Oracle specifically warned investors and savers of the growing problems facing Northern Rock due to the size of its subprime mortgage book and the US subprime induced credit crunch on the 22nd of August 07 UK Housing Market Crash of 2007 - 2008 and Steps to Protect Your Wealth.

Investors : " Trading on a PE of just 7.5 and a yield of 4% may now make the stock seem enticing, but the mark down is in anticipation of the much higher risk of mortgage defaults and repossessions in the UK as the housing market starts to nose dive. These repossessions (foreclosures) are already hitting the likes of northern rock with expectations of a tripling in the rate over the next 6 months as compared with the same period last year. This surge in repossessions will impact the earnings of the UK Mortgage banks as they make every larger bad debt provisions and issue profit warnings.

This is in addition to any toxic US Sub prime related exposure. Therefore in Northern Rock's case a PE of 7.5 could jump many fold in a worse case scenario. " - Nadeem Walayat, 22nd August 07

Savers : " Invest in Fixed Interest Bonds issued by large strong banks , avoid issues from mortgage banks such as Northern Rock. Keep in mind that In the UK savers have protection at 90% of holdings of the first 35k of investments in fixed bonds and savings accounts so bare that limit in mind." - Nadeem Walayat, 22nd August 07

Are my Savings Safe ?

Absolutely, 100% Safe!, well okay only the first £2000 is 100% safe under the UK Financial Services Compensation Scheme (FSCS), then the next £33,000 is protected at 90%. Therefore, the maximum safety net is for £31,700 covering total deposits of £35,000, thus you could say it is highly prudent to ensure that you do not have savings of more than £35,000 with the Northern Rock or any other UK financial institution. Off course avoiding the mortgage banks with large UK subprime exposure altogether would be an even more prudent move. But for the average savings punter, there is little need to start panicking and seeking to transfer out your £3k Cash ISA accounts, other than for a higher interest rate elsewhere.

Unfortunately this is just the tip of the UK Subprime housing bust cycle Iceberg, as the credit crunch has barely begun to bite ! These are but mere credit crunch nibbles for the market participants to snack upon.

The real bites will come as the financial institutions post their quarterly earnings reports, that's starting in October 2007. The expectations are for at least 3 quarters of deteriorating market conditions. The UK property market as anticipated has now peaked, and the credit crunch liquidity squeeze literally ensures a downward spiral well into Mid 2008.

Can the Bank of England do Anything to Avoid the Inevitable ?

It appears that the central banks have learned some lessons from the last liquidity boom. I say it appears that they have, but appearances can be deceptive! What is likely to happen is that the central banks will tow a tough line for some months, i.e. release liquidity at high rates of interest to ensure banks don't default. But as the economies start to tank under the mounting bad debts crisis, the central banks such as the BOE will bend to the politicians, especially in the lead up to elections by making money much cheaper. This will result in higher inflation, higher commodity prices, and maybe a year or so from now the word stagflation will be hitting the headlines with regular frequency.

What else should I do now ?

I am not going to start pointing the finger at all of the likely candidates for banks that could go bust during the downward spiral. But the strategy of what to do to protect yourselves is clear and and listed in the previous article UK Housing Market Crash of 2007 - 2008 and Steps to Protect Your Wealth .

However, I could add additional pointers such as paying down your debt, cutting household expenditure and diversifying your sources of income, which is easier said then done. But this financial 'problem' is not going to go away anytime soon, and decisions by individuals exposed to the housing market need to be made now rather than be forced upon through circumstance.

Originally Published 13th September 2007

By Nadeem Walayat

Editor of (c) Marketoracle.co.uk 2005-07. All rights reserved.

The Market Oracle is a FREE Daily Financial Markets Forecasting & Analysis online publication. We present in-depth analysis from over 100 experienced analysts on a range of views of the probable direction of the financial markets. Thus enabling our readers to arrive at an informed opinion on future market direction. http://www.marketoracle.co.uk

Disclaimer: The above is a matter of opinion provided for general information purposes only and is not intended as investment advice. Individuals should consult with their personal financial advisors before engaging in any trading activities.

Importance of SSL Certificates on Banking Websites

It is possible for every piece of data to be seen by others unless it is secured by an SSL Certificate. Your customers won't trust your web site without it.

Why banks need SSL?

SSL Certificates are essential factor to gain Customers' confidence in your Services and Brand......

SSL stands for Secure Socket Layer, which allows online users to create sessions with Internet sites that are safe and secure i.e. they have the least risk of external contravention. In an Online Banking website, the customers can only be secure with the use of SSL technology. An SSL Certificate ensures that all data passed between the Web server and browser remains private and secure.

To make online banking safe for its Customers all the banks must have SSL Certificates. SSL Certificates is the only answers to questions such as - Will my money be safe? Can someone steal my Personal information?, Can someone access funds or track my transactions?, Could a thief find a way to clean out my bank account?

Thus all the banking websites need SSL Certificates -

• To enhance Customers' Confidence in your Website.
• To get accepted globally - expand clientele from all over the world.
• SSL is mandatory for sites collecting personal or financial information from their customers.
• Most of the consumers now expect safety & security to the part of online services they use.
• You value privacy and expect others to trust you.
• Banks need to comply with privacy and online security requirements.
• SSL is a necessity if you have offices that share confidential information over an intranet.
• The most important is to protect your customer's transactions and provide visitors with proof of your digital identity.

What happens if a bank does not use SSL, What are the risks involved?

Customers are very careful while doing online banking. They are aware of SSL and check for HTTPS before logging in to the website. SSL, Secure Socket Layer is extremely essential for any website, which is collecting sensitive information like personal information, credit card numbers online. Especially banking websites should have SSL Certificates to secure the online transactions of their customer.

Consequences for not deploying SSL certificates on banking website are -

• Customer may rebuff to expose his bank account details to the Internet.
• Hackers and criminals may track the valuable information.
• You can lose a potential customer.
• Customers may loose faith and may go to some other bank.
• Non-availability of SSL on any Banking Website may affect its brand image or Goodwill.

What is SSL Certificate?

SSL (secure sockets layer) is a communications protocol, which is now the global standard for security SSL creates an encrypted link between a web server and a web browser to ensure that all data transmitted remains private and secure. The Secure Sockets Layer protects data transferred over http using encryption enabled by a server's SSL Certificate

SSL uses a cryptographic system that uses two keys to encrypt data - a public key known to everyone and a private or secret key known only to the recipient of the message. The public key is used to encrypt information and the private key is used to decipher it. When a Web browser points to a secured domain, a Secure Sockets Layer handshake authenticates the server (Web site) and the client (Web browser). An encryption method is established with a unique session key.

http://www.sslgenie.com , the trusted Global Certification Authority for SSL, recommends its PremiumSSLGenie Package for SSL for banking website.

Thursday, November 1, 2007

Offshore Investment Banking in Switzerland

Switzerland has been the world's largest offshore tax haven for some time. For wealthier individuals there are guarantees and assurances that other offshore banking jurisdictions do not have. They are specifically designed for the ultra wealthy.

Swiss banks are also regarded by far as the most secure and stable as they have the safest asset holdings along with the asset prosperity provided to their clients. This makes opening an investment bank account with a Swiss bank all the more enticing for those who are privileged. When a Swiss bank account is opened, the individual opening the account will be privy to undisputed personal service and wealth protection which is unmatched by any other Bank in the world.

The opening of a Swiss bank account is far simpler than you might think. Even many of the most prestigious offshore Swiss banks have simple application processes. You will be able to do the all the same account transactions as you can onshore.

Indeed opening an offshore investment account in Switzerland is the most important step you can take for both wealth growth and wealth protection.

Opening a Swiss bank account with deposits in the range of $300,000 would be best to set up in person. Some Swiss banks will send out their own representative for large sums to deposit at a clients place of choice. If you are setting up a Swiss bank account through the mail, you will first be required to follow these steps:

  • Request the forms you will need to open the account.
  • Have your signature verified at a Swiss Consulate, or by visiting any affiliated banks in Switzerland.

The procedure to open a Swiss bank account is similar in nature to opening a securities account with a few procedural policies in place, which is the same as what any financial institution goes through.

Swiss bankers have always had a solid reputation for managing many different investment portfolios and as such provide the following services:

  • Investment planning
  • Estate planning
  • Wealth management
  • Trust company establishment
  • Gold numismatics
  • Derivatives
  • Confidential brokerage accounts

To ensure your privacy and confidentiality, every Swiss banking employee must sign the bank act's secrecy portion as a condition of their employment. Of special note, the banking act also stipulates that it is a criminal offence, with a possible jail sentence imposed for any employee or agent of the bank, if they have been found to divulge any confidential information at any time. In cases put before the courts and in general banking practices, this portion of the banking law has stipulated it is a serious offense, punishable by both fines and jail time, to divulge any customer information to any third party. This includes official requests from foreign governments. This makes opening an offshore investment bank account in Switzerland all the more attractive.

To open a Swiss investment account, the following requirements must be met: by most Swiss banks:

  • $300,000 minimum opening balance in order to establish an account.
  • A notarized copy of your passport.
  • Reference letters from two different sources.
  • Every client is required to fill out a "know your client" form.
  • A signed 'Source of Funds' form must be filled out by each applicant.

Once these requirements are met by the individual or offshore company, the account can then be set up at the Swiss investment bank.

Richard Price is the publisher of http://www.confidentialbanking.com, a resource and service for those seeking offshore banking services, and http://www.confidentialbanking.co.uk, offshore banking services for UK citizens.

Frauds in Banking Sector - Prevention and Control

INTRODUCTION

Banking Fraud is posing threat to Indian Economy. Its vibrant effect can be understood be the fact that in the year 2004 number of Cyber Crime were 347 in India which rose to 481 in 2005 showing an increase of 38.5% while I.P.C. category crime stood at 302 in 2005 including 186 cases of cyber fraud and 68 cases cyber forgery. Thus it becomes very important that occurrence of such frauds should be minimized. More upsetting is the fact that such frauds are entering in Banking Sector as well.

In the present day, Global Scenario Banking System has acquired new dimensions. Banking did spread in India. Today, the banking system has entered into competitive markets in areas covering resource mobilization, human resource development, customer services and credit management as well.

Indian’s banking system has several outstanding achievements to its credit, the most striking of which is its reach. In fact, Indian banks are now spread out into the remotest areas of our country. Indian banking, which was operating in a highly comfortable and protected environment till the beginning of 1990s, has been pushed into the choppy waters of intense competition.

A sound banking system should possess three basic characteristics to protect depositor’s interest and public faith. Theses are (i) a fraud free culture, (ii) a time tested Best Practice Code, and (iii) an in house immediate grievance remedial system. All these conditions are their missing or extremely weak in India. Section 5(b) of the Banking Regulation Act, 1949 defines banking… “Banking is the accepting for the purpose of lending or investment, deposits of money from the purpose of lending or investment, deposits of money from the public, repayable on demand or otherwise and withdraw able by cheque, draft, order or otherwise.” But if his money has fraudulently been drawn from the bank the latter is under strict obligation to pay the depositor. The bank therefore has to ensure at all times that the money of the depositors is not drawn fraudulently. Time has come when the security aspects of the banks have to be dealt on priority basis.

The banking system in our country has been taking care of all segments of our socio-economic set up. The Article contains a discussion on the rise of banking frauds and various methods that can be used to avoid such frauds. A bank fraud is a deliberate act of omission or commission by any person carried out in the course of banking transactions or in the books of accounts, resulting in wrongful gain to any person for a temporary period or otherwise, with or without any monetary loss to the bank. The relevant provisions of Indian Penal Code, Criminal Procedure Code, Indian Contract Act, and Negotiable Instruments Act relating to banking frauds has been cited in the present Article.

EVOLUTION OF BANKING SYSTEM IN INDIA

Banking system occupies an important place in a nation’s economy. A banking institution is indispensable in a modern society. It plays a pivotal role in economic development of a country and forms the core of the money market in an advanced country.

Banking industry in India has traversed a long way to assume its present stature. It has undergone a major structural transformation after the nationalization of 14 major commercial banks in 1969 and 6 more on 15 April 1980.

RESERVE BANK OF INDIA-ECONOMIC AND SOCIAL OBJECTIVE

The Reserve Bank of India has an important role to play in the maintenance of the exchange value of the rupee in view of the close interdependence of international trade and national economic growth and well being. This aspect is of the wider responsibly of the central bank for the maintenance of economic and financial stability. For this the bank is entrusted with the custody and the management of country’s international reserves; it acts also as the agent of the government in respect of India’s membership of the international monetary fund. With economic development the bank also performs a variety of developmental and promotional functions which in the past were registered being outside the normal purview of central banking. It also acts an important regulator.

BANK FRAUDS: CONCEPT AND DIMENSIONS

Banks are the engines that drive the operations in the financial sector, which is vital for the economy. With the nationalization of banks in 1969, they also have emerged as engines for social change. After Independence, the banks have passed through three stages. They have moved from the character based lending to ideology based lending to today competitiveness based lending in the context of India's economic liberalization policies and the process of linking with the global economy.

While the operations of the bank have become increasingly significant banking frauds in banks are also increasing and fraudsters are becoming more and more sophisticated and ingenious. In a bid to keep pace with the changing times, the banking sector has diversified it business manifold. And the old philosophy of class banking has been replaced by mass banking. The challenge in management of social responsibility with economic viability has increased.

DEFINITION OF FRAUD

Fraud is defined as “any behavior by which one person intends to gain a dishonest advantage over another”. In other words , fraud is an act or omission which is intended to cause wrongful gain to one person and wrongful loss to the other, either by way of concealment of facts or otherwise.

Fraud is defined u/s 421 of the Indian Penal Code and u/s 17 of the Indian Contract Act. Thus essential elements of frauds are:

1. There must be a representation and assertion;
2. It must relate to a fact;
3. It must be with the knowledge that it is false or without belief in its truth; and
4. It must induce another to act upon the assertion in question or to do or not to do certain act.

BANK FRAUDS

Losses sustained by banks as a result of frauds exceed the losses due to robbery, dacoity, burglary and theft-all put together. Unauthorized credit facilities are extended for illegal gratification such as case credit allowed against pledge of goods, hypothecation of goods against bills or against book debts. Common modus operandi are, pledging of spurious goods, inletting the value of goods, hypothecating goods to more than one bank, fraudulent removal of goods with the knowledge and connivance of in negligence of bank staff, pledging of goods belonging to a third party.

An analysis made of cases brings out broadly the under mentioned four major elements responsible for the commission of frauds in banks.

1. Active involvement of the staff-both supervisor and clerical either independent of external elements or in connivance with outsiders.
2. Failure on the part of the bank staff to follow meticulously laid down instructions and guidelines.
3. External elements perpetuating frauds on banks by forgeries or manipulations of cheques, drafts and other instruments.
4. There has been a growing collusion between business, top banks executives, civil servants and politicians in power to defraud the banks, by getting the rules bent, regulations flouted and banking norms thrown to the winds.

FRAUDS-PREVENTION AND DETECTION

A close study of any fraud in bank reveals many common basic features. There may have been negligence or dishonesty at some stage, on part of one or more of the bank employees. One of them may have colluded with the borrower. The bank official may have been putting up with the borrower’s sharp practices for a personal gain. The proper care which was expected of the staff, as custodians of banks interest may not have been taken. The bank’s rules and procedures laid down in the Manual instructions and the circulars may not have been observed or may have been deliberately ignored.

Bank frauds are the failure of the banker. It does not mean that the external frauds do not defraud banks. But if the banker is upright and knows his job, the task of defrauder will become extremely difficult, if not possible.

Detection of Frauds

Despite all care and vigilance there may still be some frauds, though their number, periodicity and intensity may be considerably reduced. The following procedure would be very helpful if taken into consideration:

1. All relevant data-papers, documents etc. Should be promptly collected. Original vouchers or other papers forming the basis of the investigation should be kept under lock and key.
2. All persons in the bank who may be knowing something about the time, place a modus operandi of the fraud should be examined and their statements should be recorded.
3. The probable order of events should thereafter be reconstructed by the officer, in his own mind.
4. It is advisable to keep the central office informed about the fraud and further developments in regard thereto.

Classification of Frauds and Action Required by Banks

The Reserve Bank of India had set-up a high level committee in 1992 which was headed by Mr. A. Ghosh, the then Dy. Governor Reserve Bank of India to inquire into various aspects relating to frauds malpractice in banks. The committee had noticed/observed three major causes for perpetration of fraud as given hereunder:

1. Laxity in observance of the laid down system and procedures by operational and supervising staff.
2. Over confidence reposed in the clients who indulged in breach of trust.
3. Unscrupulous clients by taking advantages of the laxity in observance of established, time tested safeguards also committed frauds.

In order to have uniformity in reporting cases of frauds, RBI considered the question of classification of bank frauds on the basis of the provisions of the IPC. Given below are the Provisions and their Remedial measures that can be taken.

1. Cheating (Section 415, IPC)
Remedial Measures.
The preventive measures in respect of the cheating can be concentrated on cross-checking regarding identity, genuineness, verification of particulars, etc. in respect of various instruments as well as persons involved in encashment or dealing with the property of the bank.

2. Criminal misappropriation of property (Section 403 IPC).
Remedial Measure
Criminal misappropriation of property, presuppose the custody or control of funds or property, so subjected, with that of the person committing such frauds. Preventive measures, for this class of fraud should be taken at the level the custody or control of the funds or property of the bank generally vests. Such a measure should be sufficient, it is extended to these persons who are actually handling or having actual custody or control of the fund or movable properties of the bank.

3. Criminal breach of trust (Section 405, IPC)
Remedial Measure
Care should be taken from the initial step when a person comes to the bank. Care needs to be taken at the time of recruitment in bank as well.

4. Forgery (Section 463, IPC)
Remedial Measure
Both the prevention and detection of frauds through forgery are important for a bank. Forgery of signatures is the most frequent fraud in banking business. The bank should take special care when the instrument has been presented either bearer or order; in case a bank pays forged instrument he would be liable for the loss to the genuine costumer.

5. Falsification of accounts (Section 477A)
Remedial Measure
Proper diligence is required while filling of forms and accounts. The accounts should be rechecked on daily basis.

6. Theft (Section 378, IPC)
Remedial Measures
Encashment of stolen’ cheque can be prevented if the bank clearly specify the age, sex and two visible identify action marks on the body of the person traveler’s cheques on the back of the cheque leaf. This will help the paying bank to easily identify the cheque holder.

7. Criminal conspiracy (Section 120 A, IPC)
In the case of State of Andhra Pradesh v. IBS Prasad Rao and Other, the accused, who were clerks in a cooperative Central Bank were all convicted of the offences of cheating under Section 420 read along with Section 120 A. all the four accused had conspired together to defraud the bank by making false demand drafts and receipt vouchers.

8. Offences relating to currency notes and banks notes (Section 489 A-489E, IPC) These sections provide for the protection of currency-notes and bank notes from forgery. The offences under section are:
(a) Counterfeiting currency notes or banks.
(b) Selling, buying or using as genuine, forged or counterfeit currency notes or bank notes. Knowing the same to be forged or counterfeit.
(c) Possession of forged or counterfeit currency notes or bank-notes, knowing or counterfeit and intending to use the same as genuine.
(d) Making or passing instruments or materials for forging or counterfeiting currency notes or banks.
(e) Making or using documents resembling currency-notes or bank notes.

Most of the above provisions are Cognizable Offences under Section 2(c) of the Code of Criminal Procedure, 1973.

FRAUD PRONE AREAS IN DIFFERENT ACCOUNTS

The following are the potential fraud prone areas in Banking Sector. In addition to those areas I have also given kinds of fraud that are common in these areas.

Savings Bank Accounts

The following are some of the examples being played in respect of savings bank accounts:
(a) Cheques bearing the forged signatures of depositors may be presented and paid.
(b) Specimen signatures of the depositors may be changed, particularly after the death of depositors,
(c) Dormant accounts may be operated by dishonest persons with or without collusion of bank employees, and
(d) Unauthorized withdrawals from customer’s accounts by employee of the bank maintaining the savings ledger and later destruction of the recent vouchers by them.

Current Account Fraud

The following types are likely to be committed in case of current accounts.
(a) Opening of frauds in the names of limited companies or firms by unauthorized persons; (b) Presentation and payment of cheques bearing forged signatures;
(c) Breach of trust by the employees of the companies or firms possessing cheque leaves duly signed by the authorized signatures;
(d) Fraudulent alteration of the amount of the cheques and getting it paid either at the counter or though another bank.

Frauds In Case Of Advances

Following types may be committed in respect of advances:
(a) Spurious gold ornaments may be pledged.
(b) Sub-standard goods may be pledged with the bank or their value may be shown at inflated figures. (c) Same goods may be hypothecated in favour of different banks.

LEGAL REGIME TO CONTROL BANK FRAUDS

Frauds constitute white-collar crime, committed by unscrupulous persons deftly advantage of loopholes existing in systems/procedures. The ideal situation is one there is no fraud, but taking ground realities of the nation’s environment and human nature’s fragility, an institution should always like to keep the overreach of frauds at the minimum occurrence level.

Following are the relevant sections relating to Bank Frauds

Indian Penal Code (45 of 1860)

(a) Section 23 "Wrongful gain".-
"Wrongful gain” is gain by unlawful means of property to which the person gaining is not legally entitled.
(b) "Wrongful loss"
“Wrongful loss" is the loss by unlawful means of property to which the person losing it is legally entitled. (c) Gaining wrongfully. Losing wrongfully-A person is said to gain wrongfully when such person retains wrongfully, as well as when such person acquires wrongfully. A person is said to lose wrongfully when such person is wrongfully kept out of any property, as well as when such person is wrongfully deprived of property.
(d) Section 24. "Dishonestly"
Whoever does anything with the intention of causing wrongful gain to one person or wrongful loss to another person, is said to do that thing "dishonestly".
(e) Section 28. "Counterfeit"
A person is said to "counterfeit" who causes one thing to resemble another thing, intending by means of that resemblance to practice deception, or knowing it to be likely that deception will thereby be practiced.

BREACH OF TRUST

1. Section 408- Criminal breach of trust by clerk or servant.
2. Section 409- Criminal breach of trust by public servant, or by banker, merchant or agent.
3. Section 416- Cheating by personating
4. Section 419- Punishment for cheating by personation.

OFFENCES RELATING TO DOCMENTS

1) Section 463-Forgery
2) Section 464 -Making a false document
3) Section 465- Punishment for forgery.
4) Section 467- Forgery of valuable security, will, etc
5) Section 468- Forgery for purpose of cheating
6) Section 469- Forgery for purpose of harming reputation
7) Section 470- Forged document.
8) Section 471- Using as genuine a forged document
9) Section 477- Fraudulent cancellation, destruction, etc., of will, authority to adopt, or valuable security.
10) Section 477A- Falsification of accounts.

THE RESERVE BANK OF INDIA ACT, 1934

Issue of demand bills and notes Section 31.
Provides that only Bank and except provided by Central Government shall be authorized to draw, accept, make or issue any bill of exchange, hundi, promissory note or engagement for the payment of money payable to bearer on demand, or borrow, owe or take up any sum or sums of money on the bills, hundis or notes payable to bearer on demand of any such person

THE NEGOTIABLE INSTRUMENTS ACT, 1881

Holder’s right to duplicate of lost bill Section 45A.
1. The finder of lost bill or note acquires no title to it. The title remains with the true owner. He is entitled to recover from the true owner.
2. If the finder obtains payment on a lost bill or note in due course, the payee may be able to get a valid discharge for it. But the true owner can recover the money due on the instrument as damages from the finder.

Section 58
When an Instrument is obtained by unlawful means or for unlawful consideration no possessor or indorse who claims through the person who found or so obtained the instrument is entitled to receive the amount due thereon from such maker, acceptor or holder, or from any party prior to such holder, unless such possessor or indorse is, or some person through whom he claims was, a holder thereof in due course.

Section 85:
Cheque payable to order.
1. By this section, bankers are placed in privileged position. It provides that if an order cheque is indorsed by or on behalf of the payee, and the banker on whom it is drawn pays it in due course, the banker is discharged. He can debit his customer with the amount so paid, though the endorsement of the payee might turn out to be a forgery.
2. The claim protection under this section the banker has to prove that the payment was a payment in due course, in good faith and without negligence.

Section 87. Effect of material alteration
Under this section any alteration made without the consent of party would be void. Alteration would be valid only if is made with common intention of the party.

Section 138. Dishonour of cheque for insufficiency, etc., of funds in the account. Where any cheque drawn by a person on an account maintained by him with a banker for payment of any amount of money to another person from out of that account for the discharge, in whole or in part, of any debt or other liability, is returned by the bank unpaid. either because of the amount of money standing to the credit of that account is insufficient to honour the cheque or that it exceeds the amount arranged to be paid from that account by an agreement made with that bank, such person shall be deemed to have committed an offence and shall, without prejudice.

Section 141(1) Offences by companies.
If the person committing an offence under Section 138 is a company, every person who, at the time the offence was committed, was in charge of, and was responsible to, the company for the conduct of the business of the company, as well as the company, shall be deemed to be guilty of the offence and shall be liable to be proceeded against and punished accordingly.

SECURITY REGIME IN BANKING SYSTEM

Security implies sense of safety and of freedom from danger or anxiety. When a banker takes a collateral security, say in the form of gold or a title deed, against the money lent by him, he has a sense of safety and of freedom from anxiety about the possible non-payment of the loan by the borrower. These should be communicated to all strata of the organization through appropriate means. Before staff managers should analyze current practices. Security procedure should be stated explicitly and agreed upon by each user in the specific environment. Such practices ensure information security and enhance availability. Bank security is essentially a defense against unforced attacks by thieves, dacoits and burglars.

PHYSICAL SECURITY MEASURES-CONCEPT

A large part of banks security depends on social security measures. Physical security measures can be defined as those specific and special protective or defensive measures adopted to deter, detect, delay, defend and defeat or to perform any one or more of these functions against culpable acts, both covert and covert and acclamations natural events. The protective or defensive, measures adopted involve construction, installation and deployment of structures, equipment and persons respectively.

The following are few guidelines to check malpractices:

1. To rotate the cash work within the staff.
2. One person should not continue on the same seat for more than two months.
3. Daybook should not be written by the Cashier where an other person is available to the job
4. No cash withdrawal should be allowed within passbook in case of withdrawal by pay order.
5. The branch manager should ensure that all staff members have recorder their presence in the attendance registrar, before starting work.

Execution of Documents

1. A bank officer must adopt a strict professional approach in the execution of documents. The ink and the pen used for the execution must be maintained uniformly.
2. Bank documents should not be typed on a typewriter for execution. These should be invariably handwritten for execution.
3. The execution should always be done in the presence of the officer responsible for obtain them,
4. The borrowers should be asked to sign in full signatures in same style throughout the documents.
5. Unless there is a specific requirement in the document, it should not be got attested or witnessed as such attestation may change the character of the instruments and the documents may subject to ad volrem stamp duty.
6. The paper on which the bank documents are made should be pilfer proof. It should be unique and available to the banks only.
7. The printing of the bank documents should have highly artistic intricate and complex graphics.
8. The documents executed between Banker and Borrowers must be kept in safe custody,

CHANGES IN LEGISLATIONS AFTER ELECTRONIC TRANSACTIONS

1. Section 91 of IPC shall be amended to include electronic documents also.
2. Section 92 of Indian Evidence Act, 1872 shall be amended to include commuter based communications
3. Section 93 of Bankers Book Evidence Act, 1891 has been amended to give legal sanctity for books of account maintained in the electronic form by the banks.
4. Section 94 of the Reserve Bank of India Act, 1939 shall be amended to facilitate electronic fund transfers between the financial institutions and the banks. A new clause (pp) has been inserted in Section 58(2).

RECENT TRENDS OF BANKING SYSTEM IN INDIA

In the banking and financial sectors, the introduction of electronic technology for transactions, settlement of accounts, book–keeping and all other related functions is now an imperative. Increasingly, whether we like it or not, all banking transactions are going to be electronic. The thrust is on commercially important centers, which account for 65 percent of banking business in terms of value. There are now a large number of fully computerized branches across the country.

A switchover from cash-based transactions to paper-based transactions is being accelerated. Magnetic Ink character recognition clearing of cheques is now operational in many cities, beside the four metro cities. In India, the design, management and regulation of electronically-based payments system are becoming the focus of policy deliberations. The imperatives of developing an effective, efficient and speedy payment and settlement systems are getting sharper with introduction of new instruments such as credit cards, telebanking, ATMs, retail Electronic Funds Transfer (EFT) and Electronic Clearing Services (ECS). We are moving towards smart cards, credit and financial Electronic Data Interchange (EDI) for straight through processing.

Financial Fraud (Investigation, Prosecution, Recovery and Restoration of property) Bill, 2001

Further the Financial Fraud (Investigation, Prosecution, Recovery and Restoration of property) Bill, 2001 was introduced in Parliament to curb the menace of Bank Fraud. The Act was to prohibit, control, investigate financial frauds; recover and restore properties subject to such fraud; prosecute for causing financial fraud and matters connected therewith or incidental thereto.

Under the said act the term Financial Fraud has been defined as under:
Section 512 - Financial Fraud
Financial frauds means and includes any of the following acts committed by a person or with his connivance, or by his agent, in his dealings with any bank or financial institution or any other entity holding public funds;
1. The suggestion, as a fact, of that which is not true, by one who does not believe it to be true;
2. The active concealment of a fact by one having knowledge or belief of the fact;
3. A promise made with out any intention of performing it;
4. Any other act fitted to deceive;
5. Any such act or omission as the law specially declares to be fraudulent. Provided that whoever acquires, possesses or transfers any proceeds of financial fraud or enters into any transaction which is related to proceeds of fraud either directly or indirectly or conceals or aids in the concealment of the proceeds of financial fraud, commits financial fraud.

513(a) - Punishment for Financial Fraud
Whoever commits financial fraud shall be:
(a) Punished with rigorous imprisonment for a term, which may extend to seven years and shall also be liable to fine.
(b)Whoever commits serious financial fraud shall be punished with rigorous imprisonment for a term which may extend to ten years but shall not be less than five years and shall also be liable for fine up to double the amount involved in such fraud.

Provided that in both (a) and (b) all funds, bank accounts and properties acquired using such funds subjected to the financial fraud as may reasonably be attributed by the investigating agency shall be recovered and restored to the rightful owner according to the procedure established by law.

CONCLUSION

The Indian Banking Industry has undergone tremendous growth since nationalization of 14 banks in the year 1969. There has an almost eight times increase in the bank branches from about 8000 during 1969 to mote than 60,000 belonging to 289 commercial banks, of which 66 banks are in private sector.

It was the result of two successive Committees on Computerization (Rangarajan Committee) that set the tone for computerization in India. While the first committee drew the blue print in 1983-84 for the mechanization and computerization in banking industry, the second committee set up in 1989 paved the way for integrated use of telecommunications and computers for applying technogical breakthroughs in banking sector.

However, with the spread of banking and banks, frauds have been on a constant increase. It could be a natural corollary to increase in the number of customers who are using banks these days. In the year 2000 alone we have lost Rs 673 crores in as many as 3,072 number of fraud cases. These are only reported figures. Though, this is 0.075% of Rs 8,96,696 crores of total deposits and 0.15% of Rs 4,44,125 crores of loans & advances, there are any numbers of cases that are not reported. There were nearly 65,800 bank branches of a total of 295 commercial banks in India as on June 30, 2001 reporting a total of nearly 3,072 bank fraud cases. This makes nearly 10.4 frauds per bank and roughly 0.47 frauds per branch.

An Expert Committee on Bank Frauds (Chairman: Dr.N.L.Mitra) submitted its Report to RBI in September 2001. The Committee examined and suggested both the preventive and curative aspects of bank frauds.
The important recommendations of the Committee include:
• A need for including financial fraud as a criminal offence;
• Amendments to the IPC by including a new chapter on financial fraud;
• Amendments to the Evidence Act to shift the burden of proof on the accused person;
• Special provision in the Cr. PC for properties involved in the Financial Fraud.
• Confiscating unlawful gains; and preventive measures including the development of Best Code Procedures by banks and financial institutions.

Thus it can be concluded that following measures should necessarily be adopted by the Ministry of Finance in order to reduce cases of Fraud.
• There must be a Special Court to try financial fraud cases of serious nature.
• The law should provide separate structural and recovery procedure.
• A fraud involving an amount of ten crore of rupees and above may be considered serious and be tried in the Special Court.

The Twenty-ninth Report of the Law Commission had dealt some categories of crimes one of which is “offences calculated to prevent and obstruct the economic development of the country and endanger its economic health.” Offences relating to Banking Fraud will fall under this category. The most important feature of such offences is that ordinarily they do not involve an individual direct victim. They are punishable because they harm the whole society. It is clear that money involved in Bank belongs to public. They deposit there whole life’ security in Banks and in case of Dacoity or Robbery in banks the public will be al lost. Thus it is important that sufficient efforts should be taken in this regard.

There exists a new kind of threat in cyber world. Writers are referring it as “Salami Attack” under this a special software is used for transferring the amount from the account of the individual. Hence the culprits of such crimes should be found quickly and should be given strict punishment. Moreover there is requirement of more number of IT professionals who will help in finding a solution against all these security threats.

Written By:
Juhi Malviya and Apoorva Yadav
Final Year, National Law Institute University, Bhopal.

1. Extracts from the paper presented by Dr. Srinivasan, National Seminar on Economic Crimes, and Committee on Criminal Justice Reforms, International Institute of Revenue Research.
2. Report on Trend and Progress of Banking in India, 2001, p. 73, Rath DP, RBI, 2001.
3. Banking System, Frauds and Legal Control, R.P Nainta, Deep & Deep Publications Pvt. Ltd., 2005
4. H.L. Bedi, V.K Hardikar, Practical Banking (Advances) 1982, p.472
5. B.R Sharma, Bank Frauds Prevention and Detection (2001), p. 33
6. The H.P State Cooperative Bank Ltd., H.O No. 66/2001, dated 9.8.2001.
7. State of Andhra Pradesh v. IBS Prasad Rao and Other AIR 1970, SC 648;
8. V.C. Shukla v. State (1980), 25 CC 665.
9. S.N Maheshwari, Banking Law and Practice (1994), p. 635

Final Year Student
National Law Institute University,
Bhopal (M.P)